Interlogix TruVision Navigator 5.0 User Manual Manual do Utilizador descarregar pdf (Página 177)

Appendix A: Device Details

TruVision Navigator 5.0 Service Pack 3 User Manual 169

Feature Support Notes

Troubleshooting –

Video Loss

This means there is no video streaming

from the IP Camera itself.

Things to consider:

Ping the IP Camera for Ethernet

connectivity.

Potential IP Address conflicts on the

network.

The bit rate for the stream exceeds

bandwidth availability.

A single IP Camera has been added to

multiple TVN40s.

Check the IP Camera Browser to see if

video is loading there

Troubleshooting –

No Board

This means the TVN40 could not

establish a connection with the IP

Camera.

Things to consider:

Ping the IP Camera for Ethernet

connectivity.

Potential IP Address conflicts on the

network.

The username and password for the

camera may be incorrect on the camera

configuration form.

NTSC or PAL configuration may be

incorrect.

Try restoring the default configuration of

the camera via the Restore button on

the camera configuration form.

Troubleshooting –

No Folder

This means there is no recorded video

for the IP Camera per the specific

date/time.

Things to consider:

Check the record settings on the camera

to see if it is recording.

The time sync may be incorrect between

TruVision Navigator, the TVN40, and the

IP camera.

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